Love it or Leave it Return Policy
Love it or Leave it Return Policy
Love it or Leave it is our exclusive 4 day Return/Exchange policy. We are so confident in the quality of our Thornton Pre-Owned Vehicles, if you don't Love it, Leave it.
- 4 Days to Return or Exchange your Thornton Pre-Owned Vehicle
- Every Pre-Owned Vehicle Thornton Sells
- Return or Exchange
- Buy with Confidence
- Buy with Transparency
- Have Peace of Mind
Would you really buy a Pre-Owned Vehicle from someone who wouldn't allow you to return it?
RELAX, You're Good!
Customer Testimonial
Woodrow R.
Recently purchased a Pre-Owned Ram 1500 from Thornton CDJR
Woodrow commented that his “initial purchase experience was great" but within 24 hours of purchasing his truck he realized it did not have Bluetooth. He said "I was just kind of disappointed because I didn’t even think to check to see if the truck had it. I just assumed all newer trucks would, I had it in my old truck and knew I couldn’t live without it."
At this point he called his Sales Consultant Adam and explained the situation. "He told me 'no problem' and was very upfront about the program." The program Woodrow is referring to is the Love it or Leave it – 4 Day Exchange or Return policy at Thornton CDJR. Woodrow immediately asked Adam "What is the catch?" Woodrow said "I was very relieved when I was told it would be no issue".
Adam went to work and found a similar truck in the Thornton Pre-Owned Inventory. Woodrow then stopped by and looked over the potential exchange vehicle, he was very pleased with the options and equipment the new truck had and the way it drove. At this point Thornton CDJR processed his exchange and within 48 hours Woodrow was driving home in a truck that better fit his situation. "Initially I had buyers remorse about certain aspects. It wasn't what I wanted. But there was no pressure, no hassling. Adam told me 'don't worry about it, bring it back.' "